Chester, NJ – The LearningRx Chester center was presented with the 2013 Customer Service Award at the company’s national convention held in Colorado Springs, Colorado.
“Our Chester team has helped countless clients excel by rewiring their brains to become faster and more efficient learners,” says LearningRx Vice President of Research & Development Tanya Mitchell. “Their brain trainers have produced not only life changing results, but also incredibly satisfied clients and parents. This award honors them for their impeccable customer service and commitment to customer satisfaction.”
To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend.
The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction. LearningRx has used the accountability program to create systemwide profitable growth.
“Our brain training programs are based on personal, intensive cognitive exercises,” says Mitchell. “Although our clients’ results are obtained through hard work, everything is built on a foundation of trust between trainer and client. Brain training is a very customer-centric industry and the LearningRx Chester team works hard to not only strengthen brains, but also relationships.
“I am extremely proud of our entire team,” says Jim Goryeb, Owner and Executive Director of LearningRx Chester. “This award is a testament to their commitment to the success of our students. We continue to see life-changing results through the power of LearningRx Brain Training and are looking forward to helping more students, kids and adults, unlock their full potential,”
LearningRx specializes in treating the cause – not the symptoms – of learning struggles. The programs’ game-like exercises and one-on-one trainer-to-client ratios provide guaranteed dramatic improvement in as little as 12 to 24 weeks. With more than 80 centers across the country, LearningRx brain training can help anyone – from 5 to 85 – increase the speed, power or function of their brain. www.LearningRx.com/Chester - 908-834-0606